Questions to Ask Before Hiring a Retirement Adviser

When you are ready to clarify, simplify, and organize your financial life, partnering with an experienced financial adviser can be a great help.
A good adviser can help you define your goals, analyze your options, and make informed decisions. They can help you answer financial questions, reduce financial worries, capture opportunities, and decrease complexity.
You will want to find an adviser who specializes in the area of service you need.An adviser who is a generalist will be spread too thin to be an expert in every area. You want an adviser who does not do all things with mediocrity, but who does your thing with excellence.
For example, if you are retired, or close to retiring, you want an adviser who is an expert in retirement planning.
To discover a retirement adviser who is a good fit for you, you will want to know exactly how he or she will help make your retirement a success.
Before hiring an adviser, here are four questions to ask yourself:
- Do I like, trust, and respect the adviser?
- Will the benefits I receive exceed the cost?
- Do I understand and agree with their retirement planning and investment philosophy?
- Do their recommendations make sense to me?
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To help answer these questions, here are eight questions to ask your adviser:
The following questions are designed to help you see “behind the curtain” of any firm with whom you might entrust your financial future.
Imagine going to your doctor with a concern about your heart, and before running any tests, the doctor tried to sell you a pacemaker. The doctor then explained that you needed to act today before prices went up. Later you learned that the doctor was paid extra to promote this particular brand of pacemaker. While absurd for the medical profession, this scenario closely resembles much of the investment world.
You want to be sure to hire a firm who takes very seriously their Fiduciary duty to always act in your best interest (versus trying to sell you a product). Ask to see a written copy of their Fiduciary Obligation.In addition to a legal obligation, you'll want to hire a firm who has built their practice on a foundation of placing the client’s interest before any thoughts of their own compensation. Ask do they recommend for you the same investment strategies used in their personal accounts and the accounts of their immediate family members.
Click here to see a 3-minute video clip that compares Fiduciaries and Stock Brokers to Dietitians and Butchers.
2. Will your recommendations be primarily focused in one area, or will your recommendations be comprehensive in nature? In other words, will I need to find another adviser for advice in other areas?
One of the reasons you hire an adviser is to simplify your financial life. So you want an adviser who will serve as a single point of contact for all your financial needs. This ensures the coordination of every aspect of your financial needs, involving a financial plan detailing the actions needed to achieve your financial goals. As needed, these action items will be coordinated with accountants, attorneys and other professionals.
3. Do you have the knowledge and experience necessary to successfully navigate the complicated world of retirement planning? You'll want to know that your adviser has completed a course of study that covers retirement needs, asset management, estate planning and the entire retirement planning process using models and techniques from real client situations. Make sure your adviser has committed to adhere to Standards of Professional Conduct and is required to renew their designation by continuing education. Your prospective adviser should provide you with the information you need to learn about their credentials and associations.
You want an adviser who is dedicated to the study of his profession and has been applying that knowledge for many years with real clients similar to yourself.
4. How many clients do you serve and how does their situation compare to mine?
Knowing how many clients the adviser serves can help you get a feel for their experience in serving clients who have similar needs to yourself. It can also warn you if the adviser serves too many clients. Even with the best processes and assistants, an adviser can only effectively provide great service to 100 or so clients. If you are seeking retirement advice, ask if the majority of clients served are retired, or nearing retirement. Another great question in this regard is what is their ideal client for whom they do their best work.
5. How often will I hear from you?
It is good to set and understand expectations before hiring an adviser. There are usually several meetings required in the first year to get you on track to achieving your goals. After the first year, you want to at least meet annually. Sometimes meeting more often is necessary, but meetings are only as useful as the value they deliver. Meeting for meeting's sake is not value; it is a waste of your time. More meetings are necessary during periods of personal change or changes in the economic world that could impact your financial goals. Client education should also be a big focus. Find out what regular education pieces are distributed and what value-adds are for clients only, explaining what the headlines mean for you. In addition, your adviser should always be accessible for you to call or email if you have any questions or concerns.
6. What will be my total investment expense, how much will you be compensated, and where can I see this in writing?
Before working with an adviser, the client-adviser relationship should be clearly established in an agreement that is signed by both adviser and client. This agreement should provide details about the services and fees.
It only makes sense to hire a financial adviser, or any professional, if the services they provide exceed the fees being charged. In other words, the time and effort saved, plus the tax savings and potentially increased investment returns need to exceed the fee. Before signing, be sure that you understand exactly how you will benefit from the adviser's services.
7. Where do you keep my money and how can I see it?
For your convenience and safety, be sure your adviser uses a reputable third-party custodian such as TD Ameritrade, Fidelity, Schwab, etc. Avoid advisers who take custody of assets themselves and print their own statements. A third-party custodian should hold your funds and provide reporting to you and the IRS. You should be provided with information on how to view your accounts any time. You should also receive monthly statements documenting all activity including holdings, trades, and fees.
8. What if something happens to my adviser?
Since your accounts are kept safe by the custodian, if something were to happen to your adviser such that he/she is no longer capable of fulfilling his responsibility, your access to your accounts would be unchanged. Just a call to your custodian and you can do anything you want. After all, it is your money. If another adviser has not already been identified to manage your accounts, most custodians have a policy to introduce you to other advisers in your area should the need arise. It would then be your choice to work with one of these advisers or find a different one. To help you find another adviser, you can use this questionnaire, the process on my website , and your experience as a client with your adviser. After working for a while with a good adviser, you'll be much better equipped to ask the right questions. In firms with multiple advisers, use the same process to interview the replacement adviser assigned to you. After all, the primary relationship of trust and value was with your adviser, not the firm. Don't settle for a replacement adviser who is not a good fit. Too much is at stake. Going back to the first of this article, be sure you can answer "yes" to all of the following questions.- Do I like, trust, and respect the adviser?
- Will the benefits I receive exceed the cost?
- Do I understand and agree with their retirement planning and investment philosophy?
- Do their recommendations make sense to me?


Travis Echols , CRPC®, CSA
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Investment Advisory Services offered through JT Stratford, LLC. JT Stratford, LLC and Echols Financial Services, LLC are separate entities.








